Yes — that's the whole point of 101. Add items from any number of independent sellers, check out once, and we'll coordinate the rest behind the scenes. You'll see each brand grouped in your cart so it's always clear who made what.

You receive one consolidated order confirmation from 101, plus a per-brand breakdown inside it. If you need a separate VAT invoice for a specific seller, you can request one from your order page.

No global minimum. Individual brands may set their own minimums for custom or made-to-order items — those are shown clearly on the product page before you add to cart.

Yes. Tap the heart on any product to add it to your wishlist. Your wishlist syncs across devices when you're signed in, and items stay there until you remove them — even if the brand restocks.

On personalised or made-to-order items, a note field appears at the product step. For general orders, you can add a checkout note that goes to every brand in your cart.

You have 14 days from delivery to return most items, no questions asked. Made-to-order, personalised, and intimate-care items are final sale — that's flagged clearly on the product page.

If the item arrived damaged, defective, or not as described — 101 covers it. If you simply changed your mind, return shipping comes out of your refund (we'll show the exact amount before you confirm).

Once we receive and inspect your return, refunds are issued within 3 business days. The funds land back on your original payment method 5–10 days later depending on your bank.

Yes — for size or colour swaps on the same product, choose "Exchange" instead of "Return" on your order page. We'll send the new item out as soon as we receive the original.

Open your order page within 48 hours of delivery, tap "Report an issue", and add a couple of photos. We move fast on these — most damaged-item refunds or replacements are resolved within 24 hours.

You can browse without one. To check out, we ask for an email and phone number so we can deliver the order and update you — you can choose whether to set a password or just check out as a guest.

Tap "Sign in", then "Forgot password". We'll email you a reset link valid for 30 minutes. If it doesn't arrive, check spam first, then reach out to support.

Yes — add as many as you like in your account settings. At checkout you'll pick the one you want for that order.

We collect what we need to run your orders, never sell your data to anyone, and let you export or delete everything from your account page. The full policy lives in the footer link.