Privacy

What 101 keeps, and why: your name, address and phone number so a maker can deliver your order; your email so we can confirm it and tell you when it is dispatched; and your order history so a person can help when something goes wrong. We do not sell your data to anyone, and you can export or delete what we hold from your account.

The full privacy policy is being finalised with our legal advisers and will be published here before 101 opens in November 2026.

Questions in the meantime? Contact us, or open a case in the Support Hub and a person picks it up.